Help needed! MAC issues (non game related)

3 replies [Last post]
FranK
frank's picture
Offline
Joined: Jan 2011
Posts:

Thanks for looking. Can you help?

Issue is-

My wife has an Imac which wont boot up. On start up it shows a picture of a folder with a question mark, and thats as far as it goes.

We have had a look around the net and advice seems to be - OS is corrupted, and to reload operating system.

We have genuine Leopard OS disk, but when booting up with this inserted, still nothing apart from the folder with the ?
I have seen many people here conversant with mac's and was hoping someone could give us advice on anything to get it back up and running. It is quite important to her that she recovers the data from the hard drive, as it contains years of work relating to her BSc. (Hons) including her 15,000 word dissertation!

My thoughts are, either hard drive is dead or connection to hard drive has failed. Our local service centre want £60 just to run a diagnostic, plus any further costs for parts/labour (last time it cost us nearly £300 to replace a faulty PSU). Paying this kind of cash is a last resort, so if anyone can help in anyway, we would both be in your debt. TIA.

"Beauty can cover a multitude of sins. But underneath, we all look exactly the same."

Frank Breitkopf :- no way out

FranK
frank's picture
Offline
Joined: Jan 2011
Posts:
Re: Help needed! MAC issues (non game related)

noone has any ideas? Sad

"Beauty can cover a multitude of sins. But underneath, we all look exactly the same."

Frank Breitkopf :- no way out

j
Offline
Joined: Feb 2006
Posts:
Re: Help needed! MAC issues (non game related)

FranK
frank's picture
Offline
Joined: Jan 2011
Posts:
Re: Help needed! MAC issues (non game related)

Thanks j, some different info than we already found, will give it all a try and let you know what happens. Happy

"Beauty can cover a multitude of sins. But underneath, we all look exactly the same."

Frank Breitkopf :- no way out