issue: e+ content gets "acces denied" after login

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13. November 2016 - 21:58
BENG . HUN
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Hi there!

Agile just noted me about his problem with reaching/reading/posting etc incompatiblity couse he got "Acces denied" msg after he log in2 e+!

Also he asked me with may you do a favor, Admins and help him out.
He said hes using Chrome but guess "believe me its not a browsers' fault" - he said.
He told me also hes got this issue for a longer time so not a random problem.
Poor, I remember I've got this issue previously but thats happened only 3-4 times at all...

Thanks in advance
in regard: Agile Big grin

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13. November 2016 - 22:10
#1
Jabs
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Re: issue: e+ content gets "acces denied" after login

I think his ip is blocked

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16. November 2016 - 0:41
#2
epsiplayer
THE ONE AND ONLY
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Re: issue: e+ content gets "acces denied" after login

Yes this doesn't seem to be an browser issue.

But he has no ban status.

Quote:

Status:
Currently active.

0 warnings, 0 bans.

There is no ip ban block added on his ips.
Tell him to do a test and create a new account to see if he still has the same "Access denied" message on the new account.
The website has an automatic block, in case of spam/serious attack tryouts, in this case the ip is banned. This is performed as a safety for a short number of hours, not longer then a day. But again how i said, he has no ip banned.

I don't know what the issue could be.
From what i see he should have no issue with anything.
__________
epsislow


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16. November 2016 - 20:11
#3
superbad!
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Re: issue: e+ content gets "acces denied" after login

i get that when i have torguard open (ip proxy), i'd guess Agiles issue is ip releted.

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17. November 2016 - 1:27
#4
(*WASP*SH▲DOWKNIGHT)
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Re: issue: e+ content gets "acces denied" after login

or dns is blocking the site , ask him if hes having same prob on other sites , if he recently changed dns or a new firewall .

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17. November 2016 - 12:11
#5
AGILE
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Re: issue: e+ content gets "acces denied" after login

The problem is in my IP.With new account I have same isse.Now I'am online from my phone via 3g.My ip is 46.119.123.23six

F1

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